GULF AIR’S main goals and objective for each area of Airport Services has been defined and action plans implemented both at head-office and all airports, to ensure customer services is provided to the highest level possible with the resources provided.

Quality + Care = Service

We will strive to continually improve Customer Services at all stations to ensure GULF AIR always provides a better service than our competitors.

Our aim is to provide the highest level of service to our valued customers.

  • Our service is superior to our competitors, and the service offered is of a personalised nature, as compared to the sterile corporate service normally offered by the inflexible large carriers.
  • As Gulf Air’s major service asset is based on its culture, infrastructure and staff, it is in a position to offer a friendly personalised service so that our customers really do experience a ‘World of Difference’.