Starting well before World War II as a commercial representation of the French railroads, the Rail Europe Group was created in its present form in 1991 when the wholly owned U.S. subsidiary of SNCF, the French National Railroad, merged with the North American arm of the Swiss Federal Railways. While it is still a subsidiary of the SNCF and the CFF (Swiss Federal Railways), Rail Europe is also the official North American representative for 60 European railroads, the latest addition being the 25 Train Operating Companies of Britain.
Over the past decade, Rail Europe has evolved into the largest distributor of European travel related products, catering to both the leisure and the business traveler. Each year, more than one million American leisure and business travelers use one of our products.
Rail Europe has created a privacy statement in order to demonstrate our firm commitment to privacy.
Rail Europe is your one source for European travel. We have a wide range of products to fit your every need. From transatlantic air at highly competitive rates, to complete rail passes, hotels and car rentals.
Not only do we provide the famous Eurailpass and Europass®, for travel in continental Europe, we now offer a complete line of BritRail passes, plus point-to-point tickets on any route in Europe. We offer the most extensive line of European rail and rail-related travel products, covering 35 European countries. In addition to other exciting journey trains, we give you Eurostar, the new international standard in rail travel, which offers service between London, Paris and Brussels through the Channel Tunnel.
Combine this with our heralded “Rail ‘n Drive” packages, which are to Europe what the fly/drive concept is to America, rental cars from Avis and Hertz, transatlantic air to Europe on major carriers for our American clients and over 1,500 hotel choices, and you’ll see why we are truly your one source for European travel.
Service is extremely important to us, and unique technology has been developed by the Rail Europe Group in order to meet the growing demands of the travel community.
Euronet, our proprietary reservation system, offers an on-line link to the European railroads’ seat inventory. Euronet is currently used in Rail Europe’s three reservation centers (in Boulder, CO, and Toronto, ON) in which hundreds of telephone sales representatives handle arrangements for travelers or travel agents. Moreover, 400 travel agency partner locations are directly connected to Euronet, which enables them to book and issue train passes and tickets within their premises.
Our new Travel Agent Website provides quick and easy access to the entire Rail Europe product line along with important information catering to the Rail Europe travel trade. All accredited travel agents may access Rail Europe’s travel agent website at http://agent.raileurope.com.
Another example is our Automated Travel Information Service, accessible through this site or on our toll-free numbers (1-800-4EURAIL, 1-888-274-8724, or 1-800-EUROSTAR in the U.S.). Millions of callers can access fares, schedule, promotions and other product information, which can be faxed to them within seconds, 24 hours a day.
We also have a special division, Eurogroups, to handle your every need when it comes to group travel. So if you’ve got to put together a terrific package for a group of 10 or more discriminating travelers, just call us at 1-800-462-2577 or 1-914-682-7456 in the United States and we’d be happy to help. Or send us an e-mail and we’ll get right back to you.
Rail Europe is committed to providing you with top quality products and top quality service. We’re here to help you maximize your time and your dollars to make the very most out of your travel to Europe — whether vacation or business. And we’re pleased to say that we’ve been satisfying travelers to Europe for 65 years.
Our membership in the travel industry’s two top organizations ASTA (American Society of Travel Agents), and USTOA (U.S. Tour Operators’ Association) ensures the reliability of our products and services, and guarantees your protection. So let us take you there. We are truly your one source for European travel.